Being the artist of your own life

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Often, when speaking to friends or acquaintances, I hear that people are unhappy about where they are today. Life seems to have brought them somewhere and the circumstances have then created all sorts of situations that finally led to the person not feeling happy and/or content.
Strangely enough, people always think that they don’t have a choice, as if somebody else was living and composing their lives. In German we have a saying that reads something along the lines of “every man/woman is the architect of his/her own fortune”. I have always deeply believed in this sentence as it bears wisdom and encourages creativity. Unfortunately I have never really been able to advance credible arguments as to why this applies to all of us even if destiny sometimes puts us through terrible ordeals.
Well, I was recently pointed towards an excellent book/method called “Personal Leadership” where mindfulness and creativity form the two founding principles on which different practices are based helping us to become more effective and to stay connected with ourselves even when facing the new and unfamiliar. In this book it says on page 25: “When we accept ourselves as the creators of whatever it is that we are experiencing, we have a choice as to how we will respond to any situation or circumstance presented to us”. On the same page it goes on saying that: “(…) we must accept that our attitudes, our emotions, our thoughts, in fact everything that we experience about another person or a particular situation, arises from within us. What arises is certainly a response to external stimuli, but these aren’t responsible for what arises”.
In short this truly means that we have all the keys to success and happiness in our own hands. We make choices in he face of uncertainty and maybe under pressure but whatever we are living and going through, it is us actually responding to triggers and stimuli. In fact, we cannot “hide” behind the “victim” status. We are always an active part of the play ourselves, if we want it or not.
Let me give you an example: let’s say that somebody is losing his/her job quite unexpectedly. This truly is a sad situation and it certainly has a lot of more or less dramatic consequences. But he or she can choose how to respond to this new and unforeseen situation. Either the person could see him or herself as a victim and stay with these negative emotions; or he/she could interpret the situation as an opportunity, as a challenge and possibility to explore new and creative solutions. Of course there might not be a new job immediately around the corner but the person himself/herself will explore his/her full creative potential to search for alternatives instead of staying in a negative state of mind.
To practice this is obviously not easy in every situation; I still believe that with some training we can change the attitudes we have towards ourselves and our external world in order to realize our full potential and live in line with what we are and what we believe in. I am certainly on that journey myself and am eager to see where it goes…have an excellent weekend, Jenny

Mindful leadership applied to virtual teams

Lately I wrote a post on what it takes to lead multicultural teams. It now struck me that many of us don’t just lead multicultural but also “virtual” teams; this adds a lot of complexity to something that is already not so easy on its own.

Wooden mannequins pushing puzzle pieces into the right place

What actually is a virtual team some of you might ask? Following Wikipedia, a virtual team is “(…)a group of individuals who work across time, space and organizational boundaries with links strengthened by webs of communication technology”. In clear it means that you might be sitting in one location, like me in Switzerland for example, and you actually lead and work with people all across Europe or even around the globe. It also means that you might not even see these people physically throughout the year. Additionally, it might be that you are not the direct line boss of some of these people but ‘only’ the matrix with less direct possibilities to motivate your staff as you are not the final ‘evaluator’ and ‘bonus giver’.

So, how do you then communicate and how do you walk the fine line of what is acceptable in one culture and what is not? I have to say that at first and being a coach, it was very difficult for me, not so see people as the non-verbal and paraverbal components of face-to-face discussions usually tell me the whole and hidden story and let me intuit the truth behind spoken words. Video communication through web cams or other means would have helped a lot but unfortunately this was not available. So what to do?

First of all and especially concerning team members from cultures I did not have had any work contacts before, I informed myself about the habits, the style and the usual work behaviours from colleagues who were willing to share. I also spent a lot of time speaking to my team and of course listening to them, in order to find out more about them as  persons, their lifestyles etc. Very often I also asked open questions like: “What does this mean for you”? Or “how do you interpret this particular objective or task”. Creating a trusting and open relationship where all partners and team members feel comfortable is extremely important. Of course I made mistakes, as we all do I am sure, misinterpreting things  or inadvertently creating a situation that for others could be quite uncomfortable. Learning from these mistakes, discussing and exchanging are the ingredients to successfully setting a viable basis for virtual work relationships. Interesting enough, when you listen emphatically, mindfully and with attention and when you are truly interested in what your counterpart has to say, you will quickly find that the tone of voice alone can tell you stories about the state of mind of the other person.

It actually is a skill to be able to listen and direct a conversation when there are so many things competing for your attention in the office at the same time. What is your experience with virtual teams? What works and what not? Looking forward to your thoughts!

What it takes to lead multicultural teams

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Today I want to write a short note about leadership in international teams as I get a lot of questions about what is important, what works and what not.

Well, one thing is for sure: leading teams composed of members from the whole world is certainly a lot of fun but also takes a lot of effort so that it can function in the right way, meaning that team members can realise their full potential and don’t feel threatened, not understood or unwell.

In a multicultural team it is very important that different opinions, views, understandings are always:

  • addressed,
  • explained and
  • understood.

By operating that way, you ensure that problems are discussed directly when they arise, so that no frictions – in the worst case leading to dysfunctional teams – can arise. What you are trying to do is to achieve the best possible synergies, not the adaptation of some individuals to the ideas and concepts of the others (this would create an asymmetric team dynamic) or even the resistance of some team members to the perceptions of the others which can lead to team members wanting to leave the team).

As all the team members are from different cultural backgrounds, they will all have different values and norms. By discussing these and finding synergies, you will create an atmosphere of convergence and trust, where all team members will make an effort to find a common ground of understanding. This in turn forms the basis on which you and your team can work together… and achieve your objectives, of course.

Don’t expect the basis you created to be there forever though! It has to be re-negotiated every time when a new issue arises as what is acceptable to one person doesn’t have to be acceptable for the other. A good and functioning international team relies on constant discussions, give and takes as well as on working out the synergies to balance the different opinions, ideas and strengths in your team. All the time!

Mindful listening, empathy and of course patience are the main ingredients that support the above mentioned processes. Being interculturally competent is a main skill nowadays which is required in nearly all workplaces (and even at home when two different nationalities decide to live together under one roof); without it, living and working in our present world becomes difficult.

What do you think?

Resources: Check out:

  • This blog for example, very interesting articles on Germans/Americans
  • This blog for great tools and articles about culture and intercultural competence