Mindfulness, Connection and Sustainable Change

Busy London streetI just came back from busy London where I had the pleasure of following a really interesting mindfulness workshop hosted by Initiatives of Change UK with Rohan Narse, Geoff McDonald, Global VP HR, Marketing & Communications, Sustainability at Unilever and Graham Watts, Global Director of Education & Training at the Hawn Foundation.

I must say that in the UK they really are already at the forefront of dealing with uncertainty, ambiguity, pressure etc. not only in the business world but also in education. Addressing strategies to become aware of what is happening within oneself as well as being able to effectively deal with emotions, anger, stress is truly not a soft factor anymore. On the contrary, it more and more becomes a ‘hard skill’ that one has to learn in order to ‘survive’ in our global environment.

The earlier these competences are learned, the better, as they will become part of a person’s life and routine. Mindfulness applied to various aspects of life as one of the techniques that can be used, in particular coupled with meditation (or call it quiet-time, stillness) not only sharpens the mind and is a must for focus and creativity; no! It also strengthens the immune system, enables you to deal differently with life’s up’s and down’s and most importantly: enables you to live every single moment fully, enjoying the sun on your skin and the smell of flowers in the air. You really feel alive and begin to ‘be’ instead of running and rushing through your life.

Today I want to invite you to find some quiet time for yourself; close your eyes and focus your attention on your breath. Simply be and look inside yourself. You will be surprised at what you will find!

Jenny

Strategy: an important ingredient to success!

StrategyMany people I worked with or met, be it in the NGO world or in corporations, kept asking why time should be lost writing or even thinking about strategies: nobody ever reads them and sooner rather than later if not directly, they will find their way to the bin. The simple answer is that most of the people simply don’t understand what a strategy is and what it does. Not only is a strategy an ideal way to put your thoughts into a structured framework and to make them more tangible; no, it also gives you a powerful tool at hand that will help you sell your ideas and plans in a professional and successful manner. In addition, it will also enable you to measure whether you have reached your objectives and how or if you need to adjust your measures and tools.

If you don’t know where you are going, how do you know when you get there?

Let me explain this to you: imagine you are asked to drive a new product launch and all you have are highly interesting and valid but loosely tied bits and pieces of your product managers, your marketing people and your engineers. How are you going to convince your customers – let alone your internal stakeholders who are first on the list – of the added value of your product if there is no thread, no thoroughly reflected and grounded path and no story?

Or how are you going to convince external donors and stakeholders to give to your organisation/association or to become active volunteers/members if you cannot show them where you are heading and what you have achieved so far and will in the future.

Well, I think it will be difficult…

Even if every single milestone you think of while writing your strategy, will confront you inevitably with new questions, issues and problems, it will only allow you to dig deeper in order to find out the true value proposition, goal or objective that will create the ‘wow’ effect in your customer’s or stakeholder’s eyes. So yes, time consuming it is, but in the end, the outcome rewards all efforts!

Let’s take a quick look at how a strategic document could be structured (only general categories are reproduced here, in practice, many more can be added of course):

1. Current Situation/Background

2. Alignment to Global or Segment Strategy

4. General Objectives (qualitative/quantitative)

3. Specific Objectives

  • Long-term objectives (could be external or internal)
  • Short-term objectives (could be external or internal)

4. Target Markets and Audiences

5. Analysis of competition (how are they positioned, how do they communicate?); yes, this is very important for NGOs and Associations too!

6. Communication Plan (including the appropriate communication vehicles and key messages)

7. Evaluating Success

8. Tactical calendar

9. Budget

If you follow this simple guideline involving if possible your managers, peers and other important partners within your organisation in the thought process (this obviously includes summarizing and structuring what you have received from your colleagues or reaching out to them), you will have all the pre-requisites for a successful launch, thought process, road-map, introduction or campaign. Not only will you generate the buzz and buy-in you need internally to get things done, but your external appearance on the market and with your various audiences will be a true experience and hence a success.

Let me know if you need some input for streamlining your thoughts or creatively brainstorming on the way forward. Having led many initiatives (locally and internationally) and written many strategic documents and guidelines for various industries and organisations, I am sure that I will be able to help you too!

Have an excellent start in the new week, Jenny

 

Easy and powerful stress-reduction technique

Heart Meditation

To end the weekend, I want to share an excellent technique called “quick coherence” from www.heartmath.org with you that I am often using when working in a training or coaching setting. It is very useful when starting a session, in order to reduce anxiety, stress or frustration; of course it can also be used at home or in preparation of difficult conversations or meetings. It is said to create positive changes in your heart rhythms, sending powerful signals to the brain that can improve how you are feeling and thus how you are acting and behaving.

  • Step 1: Heart Focus.

Focus your attention on the area around your heart, the area in the center of your chest. If you prefer, the first couple of times you try it, place your hand over the center of your chest to help keep your attention in the heart area.

  • Step 2: Heart Breathing.

Breathe deeply but normally and feel as if your breath is coming in and going out through your heart area. Continue breathing with ease until you find a natural inner rhythm that feels good to you.

  • Step 3: Heart Feeling.

As you maintain your heart focus and heart breathing, activate a positive feeling. Recall a positive feeling, a time when you felt good inside, and try to re-experience the feeling. One of the easiest ways to generate a positive, heart-based feeling is to remember a special place you’ve been to or the love you feel for a close friend or family member or treasured pet. This is the most important step.

 

Evening thoughts…

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Without a global revolution in the sphere of human consciousness,
nothing will change for the better in the sphere of our being as humans,
and the catastrophe towards which this world is headed – be it ecological,
social, demographic or a general breakdown of civilization – will be unavoidable. The salvation of this human world lies nowhere else
than in the human heart, in the human power to reflect,
in human meekness and in human responsibility. – Vaclav Havel, President of Czech Republic in his address to the U.S. Congress

4 tips on how to remain serene and creative throughout the week

Mindful LeadershipBefore you start the new week, let me give some tips on how to remain serene and creative even though you have to cope with a flood of incoming mails, various problems, family issues etc.:

  • When you wake up in the morning, smile to yourself; your mood will directly improve.
  • Every time you feel tight or stressed, remember to breathe. Even better: take a couple of deep breaths, walk a couple of steps and stretch; you will immediately feel better and tensions will loosen.
  • Take the habit of establishing some so-called ‘micro-practices’: a certain trigger makes you take a particular action reminding you of staying mindful and switching off the auto-pilot. Example: whenever you are stopping at a red light with your car, take a moment to check in with you body, to feel what is going on and to breathe a couple of times deeply. Or: whenever your phone rings, instead of responding immediately, take a moment for centering yourself and feeling your body.
  • Do something creative every day; be it arranging the kitchen table for dinner in the evening in a different way than usual, giving a creative input while being in a team meeting etc. You will see that the more you do that, the more ideas you will get!

Here’s wishing you an excellent week!

Jenny

Diversity not Always Leads to Innovation and Creativity: The Damaging Effects of Indirect Cultural Disharmony

See on Scoop.itMindful Leadership & Intercultural Communication

Jenny Ebermann | Communications | Services

Jenny Ebermann | Intercultural Communications | Services

Organizations strive to be innovative and creative. For that reason, they invest in diversity management, because innovation and creativity can be increased through diversity.

 

Jenny Ebermann‘s insight:

I completely agree! Diversity has to be actively managed to be able to harvest its benefits such as more creativity and innovation…

See on ingostolz.wordpress.com

7 main catalysts that impact people’s work

Mindful Leadership

Today, I would like to introduce you to 7 catalysts that – according to T. Amabile and S. Kramer –  have a major impact on people’s emotions, perceptions and motivations as well as on the particular tasks they are performing. These catalysts are certainly not new to you, but I thought that spelling them out again and listing them here would certainly help you remember what makes people thrill, especially when you are leading a team/teams.

1)   Setting clear goals: people need to know where they are heading and setting up milestones along the way, will make them feel  the progress on the way

2)   Allowing autonomy: Stimulate people’s creativity and intrinsic motivation by providing them the freedom – to a certain extent – of taking decisions themselves.

3)   Providing resources: All successful projects need the right resources; many times, I have seen the attainment of goals fail as access to adequate resources was not given or hindered.

4)   Giving enough time: Studies have indeed shown that no pressure and too much pressure over time are both hampering achievement. You don’t want your employees to be burnt out, but you don’t want them to be bored either; low to moderate time pressure seems to be the optimum here.

5)   Help: In today’s complex and matrixed organizations, people need help from various colleagues as they cannot possible know everything that is needed for the successful completion of a task, project or program.

6)   Learning from problems and success: If your organization has a ‘safe’ climate and culture, people will take risks and be innovative. Set-backs need to be openly analyzed whereas successes – even small ones – celebrated.

7)   Allowing ideas to flow: Mindfully listen to what your employees are saying, engage in dialogue and encourage discussions/debates. Truly creative ideas will come out and people will feel extremely motivated as they are perceiving that they are an active part of the progress on the path to successful accomplishment.

It sounds easier than it is, I agree! Maybe you want to print this out and pin it over your desk so that you can see it everyday… sometimes, the most simple things are those with the strongest impact!

Jenny

Brussels – A Cultural Potpourri

During this holiday season, I had the pleasure of going home again. To those of you who are following this blog on a regular basis, you might know that ‘home’ for me is quite an interesting term. Usually, I use it for Brussels, the town where I grew up in and where I still feel very attached to.

For the first time in a while, I noticed something new when listening to the people in the streets, restaurants and other locations where crowds meet: even more languages than ever before. More worrying for me: I was not even able to recognize some of them, hence would not be able to say from which country the people speaking them would come from.

Since I lived there, many things have indeed changed in Europe’s capital. Not only have the member states passed from 12 at the time to 28 today which means a huge organization when it comes to elections; We now also have a single currency in 18 member states meaning that you don’t need to change money anymore when crossing the border… I still remember the times and even the exchange rates between the countries when this was not the case: what a complicated undertaking! I also remember having to show passports at borders and the need to explain what my different grades were worth in various countries to have the right to study there as no credit system existed at the time…. Wow, either I am getting old or things change fast 😉

What also struck me over the holidays was the fact that all these different people with different habits, worldviews, behaviors are living and working together in one city, bringing their own traditions, norms and values with them. What a colorful potpourri of people and truly something making the heart of a European Intercultural Chameleon like me beat faster. How enriching those encounters are but how full of problems and misunderstandings they can be if not lived and accepted with patience and a non-judging and open attitude.

2014 begins in the heart of Europe for me and who knows where my intercultural and mindful path will lead me this year. Maybe to you! Don’t hesitate to contact me if your teams are not working well together or you need to understand what motivates people from a different culture to become more efficient. My up-bringing and years of experience coupled with various languages and other skills will surely be able to bring you further on your path. Looking very much forward to it!

Jenny