The Power of Small Talk in Professional Communication Posted on December 12, 2012 by Jenny Ebermann (bxljenny) The Power of Small Talk in Professional Communication.
Link 10 Steps To Effective Listening by Dianne Schilling on WomensMedia – alwyas good to remember. See also ‘mindful listening’ (referenced in my blog post ‘Addendum – About cultural types, European culture and intercultural competence‘ for example)
