Life on a treadmill

Recently, the Harvard Gazette featured a very interesting article by Chuck Leddy writing about research conducted by Teresa Amabile, Director of Research at the Harvard Business School. She came to the conclusion that nowadays people are under more pressure than ever, trying to meet multiple demands and deadlines, which in turn lessens creativity and the potential for innovative ideas. She says:

“The single most important thing managers can do to enhance workplace creativity is protecting at least 30 to 60 minutes each day for yourself and your people that’s devoted to quiet reflection.”

For those of you regularly in contact with mindful leadership and the concept of emotional intelligence (EI) this will sound very familiar. The fact is however, that in most of the companies I know this creative space for self-reflection is missing. People don’t have a work-life balance anymore (across countries and continents); many are in fact solicited day and night thus living under constant ‘fire’ which is not only a result of digitization but also stems from a very particular workplace culture (the initiative which started in Germany trying to put this to a halt will be an interesting one to follow). More work is shouldered by less people as organisations become leaner. This doesn’t mean more money or benefits, in tough times these would indeed be frozen and the supplementary work simply expected.

As a result, everywhere the costs of absenteeism are on the rise (not only for the companies but also for the welfare state) as more and more people get sick, depressive or end up with burn-outs. In Switzerland during the last months, two top managers of major multinationals have even committed suicide, which to some extend shows the enormous pressure that (top) leaders have to endure (of course this was certainly not the only reason behind such an act and I certainly don’t mean to speculate here).

The point is that living a mindful life, in the here and now, allowing for breaks and ‘non-doing’, becomes a MUST not only for personal and individual health reasons but also for major companies. Without innovations, creative ideas and intrinsically motivated people there is no way competition can be outbid. As T. Amabile puts it:

“In the short term, people become less engaged in their work if their creativity isn’t supported. They will also be less productive because they often can’t focus on their most important work. In the long term, companies may lose their most talented employees, as well as losing out because they won’t have the innovative products, innovative services, and business models that they need to be competitive.”

In summary, organisational excellence thus starts with the people, giving them the possibility to opt-out and time to breathe. Everybody needs a clap on the shoulder and some encouraging words…

The time is ripe for change, not only in organisations but also in people’s minds!

So much for now, thanks for reading and please don’t hesitate to get in touch with me if you want to learn more about integrating mindfulness into your lives and related coaching/training practices.

Jenny

My Related articles:

Congratulations ShaoLan Hsueh!

Chinese language

Do you remember that I wrote about an amazing woman, ShaoLan Hsueh, some time ago, who illustrates the Chinese language to make it easy and fun to learn? Well, she continues on her path and just successfully raised funds for her Chineasy Book on Kickstarter.com.

This truly is a very exciting project and undertaking and once I have a bit more time, I will definitely look into it more deeply as her method really makes learning all the different characters engaging and definitely easier!

Have a good start in the new week! Jenny

Internal (intercultural) communications: Secret Ingredients for Innovation

Henry Doss has recently published an article on Forbes entitled: “Innovation: Leadership is always the key”. He rightly says that if an organisation is struggling with innovation it might be focussing on systems and processes rather than on the development and nurturing of powerful individual leaders. Whereas I certainly agree that (mindful) leadership is a very important factor when creating and fostering a culture of innovation, I also believe that communication, especially internal communications and intercultural communications are key ingredients that cannot be missed out.

Why? Imagine how many different teams in diverse functions such as marketing, sales, research&development etc. have to work together to predict trends and think about new products/services that could succeed in their specific market(s). Without effective internal communications including discussions, feedback, questions and so on, an idea will never get through the funnel and be tested in the end.

Likewise, if the various team members are lacking intercultural communication skills, they will not only fail to identify how a specific customer need could be successfully met in their identified target market; they will also fail to communicate the creative input or idea to the respective teams and functions which very often are globally spread out and staffed with people from around the world. An idea needs clear communication and a tailored approach to market so that it can be successful and developed further by all relevant internal stakeholders.

Of course teams and organisations need visionary and powerful leaders who are able to put their ‘creative thinking cap’ on and translate sometimes vague and ‘fancy’ ideas into real products and services adapted to customer’s needs and markets. Nevertheless, in my experience, effective internal (intercultural) communications, mixed with a culture of trust and appreciation are really the “secret” ingredients for successful innovation.

Do you have any experience with innovation and what works/what doesn’t? Looking forward to reading/hearing about it!

Have an excellent weekend and please follow me per mail or in your WordPress reader to learn more on intercultural communications and mindful leadership! Jenny

Everything in life is uncertain!

It is very sad to read in the Executive Summary of the  “Towers Watson 2012 Global Workforce Study” that: “Almost four out of 10 respondents (38%) are bothered by excessive pressure” and that “Security is taking precedence over almost everything on the job.” Although the survey was conducted in 2012 and only represents 29 countries, it mirrors very well the climate that can be felt nowadays. This is not only true for multinational companies, but also for public ones and SME’s as I learned from the many people throughout my network as well as through own experience. Michael Carroll puts it this way (page 50): “Yet, somehow, for far too many of us, our instinctive yearning for creative challenge gradually transformed to the point where we ended up preferring security rather than fresh uncertainty, assurances rather than adventure, a reliable and stable job rather than an inspiring mission.”

But, is not everything in life uncertain? Things are constantly changing and re-arranging themselves, every minute and every moment. If we accept this basic fact and learn to be comfortable with ourselves in the first place, getting to know our inherent emotions, strengths, weaknesses, drives and needs, thus trusting our inherent abilities, we will be able to deal with ambiguity and also willing to question the status quo. Finally, we will live our lives fully and we will also find our enthusiasm, innovation and creative power back. Stress, problems etc. won’t go away but we will have a different approach to dealing with them, hence there will be less burn-outs, depressions and other illnesses.

We truly need to wake up to the fact that we are the authors of our own lives and that exactly as with high performance athletes, there is an optimum level at which we “function” to our best. It is time to turn around and start looking at our lives from a different angle!

I can help you do that! As a systemic and mindful coach and trainer I can take you to the next level by simply being your guide for a certain while. Looking forward to hearing from you!

Jenny

Breaking away from my prison of fear

Hilly Road

Today, while sitting on the train and reading: “The Mindful Leader” from Michael Carroll, some of his words really got to me. On page 50, he writes:

“Yet, somehow, for too many of us, our instinctive yearning for creative challenge gradually transformed to the point where we ended up preferring security rather than fresh uncertainty, assurances rather than adventure, a reliable and stable job rather than an inspiring mission”.

M. Carroll then goes on a little bit further asking:

“Can we trust that we are resourceful enough to explore life’s uncertainties with confidence, clarity and adventure? Can we reclaim our natural sense of enthusiasm and abandon the prison of our fears and our need for a stable, secure job? Can we permit ourselves to be fully human?”

I am currently completely overwhelmed by fresh uncertainty and working on an inspiring mission… it is not easy to let go; certainly not the stability and security. I don’t know what lies ahead of me and I need to deal with that ambiguity. But I am confident, and positive as well as optimistic. I abandoned my prison of fear and am re-learning to trust my inner gut-feeling. Although it is still early in the process, I can say that It feels good to rediscover who I am and what I stand for!

Let me finish with these words from Carroll on page 52:

“In the tradition of the mindful leader, rather than leading with will, power and ambition, we lead and inspire one another with openness, intelligence, and vulnerability”.

Jenny

 

 

Mindful Leadership“The primary act of mindful leadership (…) is to open – to fully appreciate our circumstances before we seek to influence or act upon them. When we are willing to open to our world before we act, we not only learn what we need to know, but equally important, we express a vital, innate intelligence that is sharp, flexible and unassuming. At such moments, we view our workplace without any lenses, undistracted by our priorities, our preferences, our vision of the future. Instead we grasp directly the full measure of our present circumstances, recognizing opportunities, appreciating other’s views, acknowledging difficulties (…).”

Michael Carroll in: “The Mindful Leader”, 2007, page 23-24.

Standing straight in the eye of the storm

mindful leadership
This week was a week full of action and of change for me; I had the opportunity to live up to what I have been writing about during the last year here on my blog.

Mindfulness and emotional intelligence really empowers I have to say. Where I normally would have been dragged to the ground, like in a vortex, I emerged even stronger as before. Of course there were emotions and feelings as well as lots of thoughts. But the beauty was that I was able to let go, to breath with them and recognize them for what they were: just emotions or thoughts, passing by and then evaporating.

We all have to deal with strong emotions (negative and positive) from time to time. And we all know that we cannot put feelings aside or try to block them. They will surface again, in moments we don’t expect them to, even stronger than before. Hence, accepting what is going on, putting a label to thoughts and emotions, allows us to ‘file’ them, let them go and carry on.

Thank you Gabi, Jacqui, Miriam, Jitendra and Viorela for having brought out even more passion, empathy and emotional intelligence from inside of me. Thank you also for having been yourselves! My thoughts are with you, mindfully.

Jenny

Finding and staying with the ‘flow’ – The Yerkes-Dodson Curve

Many of you will already have experienced this at some times in their lives: you are not really motivated to go to work or open your laptop. You feel not energized at all, everything seems to be taking longer than before. Whatever it is you are doing is demanding you so much less than you are capable of that you actually feel completely bored and useless. Sounds familiar? Well, let me tell you that persistent boredom is  also a form of stress which – as all forms of stress over longer periods of time – can make you sick in various ways.

Not being challenged enough is one extreme of the so-called “Yerkes-Dodson Curve” which looks like a reversed U.

Yerkes-Dodson Curve

Stress-Performance curve; source: Michael Chaskalson, The Mindful Workplace, 2011, page 59.

As we also know all too well, life nowadays is asking many of us a lot in terms of data overflow, multitasking, more and more global organizations, hence increased workload at demanding times, etc. When dealing with these sort of challenges but still being capable of handling everything, we move up the curve towards the peak. Pressure increases but so does our ability to cope with it in an effective manner.

Nevertheless, beyond a certain point, if the pressure continues to rise our performance will start to decrease. We feel less able to cope with the multitude of tasks we are to perform, details are lost in a sheer flood of information, we feel overwhelmed and unorganized. Our motivation drops and eventually, when this goes on for too long, we become sick. Obesity, burnout, depression, chronic pain, fatigue, cancer, heart disease are just a few key words to stress what an important impact stress can have on our wellbeing and our lives as a whole. Your body simply cannot cope with the permanent activation of the sympathetic nervous system… stress becomes distress.

At the peak however, when finding the right balance between personal resources and challenge, we excel. In this state you are creative and efficient and you feel very good about yourself. Usually this state is called ‘flow’.

You might be asking yourselves now: is there a way to prevent tripping over to the other side of the U? Well, yes there is! You have to find a “relaxation response”[1], that means a “(…)physical state of deep rest that counteracts the harmful effects of (your body’s) fight-or-flight response”. If you are able to do this, you might even discover a state of much higher performance than you ever would have imagined.

Mindfulness training, as a way of being present right here and now with your own thoughts, feelings and physical sensations, will certainly enable you to deal better with wherever you are on the Yerkes-Dodson Curve.

Don’t hesitate to contact me should you want to learn more about how mindfulness could help you! Jenny

Further reading:

 


[1] Chaskalson, page 63.